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Find answers to general questions about Sheltercase.

How do I get in touch with you?

If you couldn't find what you are looking for in our Help Center, then, please send a message to [email protected] and we will get back to you usually in 24 hours or less. Our customer service team is available from Monday to Saturday.

What's your return/refund policy?

Our policy lasts 30 days. If 30 days have gone by since you receive your order, unfortunately, we can’t offer you a return or refund. To check our Return/Refund Policy, please click here.

What is your warranty policy?

Our warranty only applies to our own products. It does not extend to any device (your phone, your watch) or any third-party items (skins, chargers, etc). We have a clear General Defect Warranty Policy. Please read below for more information on it:. G

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